Senior / Venue Operations Officer

• Manage and maintain AWEM security standard to protect life and property for all the events occurring in AWEM
• Understand, verify and confirm event requirements with the client and incorporate them in the deployment plan with proper headcounts and facilities
• Ensure a timely update and completion of Event deployment plans
• Ensure performance in event operations and execution of deployment plan up to the AWE Standard and in-line with the set key performance indicator
• Assist in coordinate with internal and external stakeholders in the planning and execution of event deployment plans to ensure KPIs are being met
• Ensure the execution of Event Deployment Plans for every event held in the venue of AWE are up to the AWE standard
• Prepare and propose the manpower order for the Operations Manager to hire outsourced security service from the service provider for every event operation
• Prepare briefing material and operations instruction for event operations to ensure they are clear and direct in addition to ensure briefings are delivered in a high quality and effective manner
• Conduct quality control and Inspection on security personnel provided by the service provider is up to standard and meet the agreed Key Performance Indicators
• Assist in planning, upkeeping and coordination of venue wayfinding and event related signage
• Support internal stakeholders’ event-related meetings
• Ensure house rules are executed at licenced area
• Perform any ad hoc assignments as required

 

• Bachelor’s degree in Transport and Logistics, Business Administration, Event Management, or related discipline, excellent in both spoken and written Chinese and English
• Minimum 3 - 4 years of event planning experience particularly in logistics, security in a sizable organization or hospitality industry, experience in disciplined forces will be an advantage
• Ability to develop and justify event deployment plans and crowd management plan
• Ability to analyze and present facts and recommendations with sound judgments
• Attentive to details, systematic thinking; strong analytical and problem-solving skills
• Strong interpersonal skills; able to work with people at all levels with professionalism and respect, with emphasis on client-centred service
• Extensive experience working in a team-oriented, collaborative environment; open-minded, adaptable, proactive and be a team player
• Self-motivation with a professional appearance and customer-oriented attitude
• Proficient in Microsoft Word, Excel, PowerPoint, and Outlook
• Good command of written and spoken English and Chinese, and Mandarin is a plus
• Possess a valid HK driving license class 1 or 2 is an advantage
• Candidates with less experience will be considered as Venue Operations Officer

 

Interested parties please send your full resume stating present & expected salary to HR Department by email to hr@asiaworld-expo.com.

 

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AsiaWorld-Expo Management Limited is an equal opportunities employer.